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  1. Definitions
    1. “the Company” is Daymark Ltd, trading as Labelsonline or as Daymark Labels. or
    2. “the Customer” is any party entering into a contract with the Company for the supply, design or production of labels (“the goods”).
    3. “Goods” includes the production of test or sample items and proofs irrespective of whether the Customer places a subsequent production order.
    4. Delivery of goods shall be deemed to take place when such goods are signed for by or on behalf of the Customer or, where delivery is by standard postage, on posting.
    5. “Act of Insolvency”: means:
      1. the Customer having any distress, execution or other insolvency process levied upon it; or
      2. the Customer making, or offering to make, any arrangements or compromise with creditors, or committing any act of bankruptcy; or
      3. the Customer having any petition or receiving order in bankruptcy presented or make against it.
      4. the Customer having a receiver of its property or assets or any part of them appointed;
  2. General
    1. These Terms and Conditions apply to every contract between the Company and any Customer and to all further contracts between the Company and that Customer (until and unless the Company notifies that Customer of revised Terms and Conditions).
    2. No prior statements made by the Company or the Customer, nor any correspondence between them, are incorporated into any such contract unless separately agreed in writing by the Company.
    3. No verbal price estimate made prior to receipt of full order details will be binding upon the Company.
    4. No representation by or on behalf of the Company by an employee or agent (including but not limited to advice or recommendations as to the quality or suitability for specific purposes of the Company’s goods) takes effect unless separately confirmed by the Company in writing and the Customer agrees that it does not enter into any contract in reliance on such representations unless so confirmed.
    5. Although the Company seeks to ensure that any description or specification of goods provided online or via printed material is accurate, it does not warrant the accuracy of such information, and any implied term that a sale of goods is a sale by sample or description is expressly excluded.
    6. The Company will endeavour to deliver the quantity of goods ordered, but the Customer acknowledges and accepts that quantities may vary from those specified by up to 10% under or over.
    7. The Customer acknowledges and accepts that:
      1. any variation in quantity within the scope of Clause 2(f) will give rise to a price increase or reduction pro-rata.
      2. Any such price increase will fall payable under Clause 4(b);
      3. Any such price reduction will be by means of credit note to the Customer.
    8. The Customer acknowledges and accepts that the Company may:
      1. make such changes to the specification of its goods as are required to comply with applicable safety or statutory requirements;
      2. increase its prices after the contract is agreed to reflect any increase in the price it is charged by its suppliers for goods or materials.
    9. Other than in accordance with these terms and conditions, no variation to any contract takes effect unless agreed in writing by a director of the Company.
    10. Any agreed variation in the scope of work to be carried out under a contract (including but not limited to changes in quantity, and changes to design or proofs as requested by the Customer) will be charged for by the Company at the sum agreed between the parties for such variation or, in default of such agreement on price, at the Company’s prevailing rates.
    11. No waiver by the Company of any of these Terms and Conditions or forbearance to enforce any remedy it is entitled to shall prejudice any of the Company’s other rights and remedies or operate as a waiver of any other breach by the Customer under any contract with the Company.
    12. Should any of these Term or Conditions be held to be invalid or unenforceable in whole or in part the validity and enforceability of the remaining part and of the other Terms and Conditions shall not be affected.
    13. The Customer may not assign the benefit of any contract with the Company without the written consent of the Company.
    14. Nothing in these terms and conditions shall confer any right upon a third party and the Customer agrees that the operation of the Contracts (Rights of Third Parties) Act 1999 is excluded from any contract to which these terms and conditions apply.
  3. Credit
    1. Any grant of credit will be at the sole discretion of the Company and will be subject to the Customer providing a fully-completed application form and to the Customer’s references being taken up and reviewed.
    2. The provision of credit by the Company to the Customer is subject to the Customer’s compliance with Clause 4(b) and may be reviewed or withdrawn by the Company at any time and at the Company’s sole discretion.
    3. Credit accounts will be reviewed periodically and accounts that have not traded for 6 months may have credit suspended or withdrawn.
    4. If credit is withdrawn for any reason the Company shall be entitled to any or all of the remedies under Clause 4(f).
  4. Payment
    1. Unless credit is granted, payment for goods is due immediately upon order. Where such payment is made by credit card, PayPal or other such third-party payment service, the Company will not fulfil the order until authorisation of payment has been confirmed.
    2. All credit invoices are strictly net for payment within 30 days of date of invoice and time of payment shall be of the essence of the contract.
    3. All prices are exclusive of VAT and the Customer must pay such tax in addition to and at the same time as payment for goods.
    4. All list prices are exclusive of delivery which will be quoted for as a separate item or, where goods are sold by the Company’s website, calculated and added before payment is taken. Delivery charges and times may vary depending on the location to which goods are to be consigned.
    5. Where goods are sold by instalments each instalment shall be invoiced and paid for separately.
    6. If for any reason whatsoever payment is not made when due the Company shall be entitled to:
      1. for commercial contracts, charge statutory interest and late payment fees;
      2. for non-commercial contracts, charge interest at the rate of 8% per annum;
      3. cancel or suspend any contract with the Customer;
      4. require the Customer to pay any other sums due to the Company immediately;
      5. enter into the premises of the Customer and repossess and remove all of its goods that remain its property under clause 7.
    7. The Customer agrees and acknowledges that:
      1. The Customer shall not be entitled to withhold payment by reason of set-off or counterclaim in respect of any claim disputed by the Company.
      2. The Company shall be entitled in the event of the insolvency of the Customer to set off against any sum owed by the Company to the Customer the full amount of any sums owed by the Customer to the Company.
    8. The Customer agrees to indemnify the Company in respect of the full amount of any fees costs disbursements or expenses incurred (including court fees and the reasonable cost of legal representation) arising from overdue payment by the Customer or any other breach by the Customer of these terms and conditions.
  5. Termination or Suspension
    1. Without prejudice to any of its other rights the Company may terminate the contract or suspend further deliveries to the Customer in the event of:
      1. the Customer failing to make due payment in accordance with Clause 4(b) for any goods or work done; or
      2. any act of Insolvency relating to the Customer; or
      3. the Company receiving any information indicating that the Customer is or may become unable to pay its debts.
    2. In the event the contract is terminated under clause 5(a) the Company shall be entitled to any or all of the remedies under clause 4(f).
    3. The Company reserves the right to withhold performance of any of its obligations under the contract if in its sole opinion the Customer’s credit status becomes unsatisfactory.
  6. Delivery and Storage
    1. Any date or time quoted for delivery is given as an estimate only and the Company shall:
      1. not be liable for any loss or damage howsoever arising by any matter beyond its reasonable control from failure to deliver on or by such stated date or at such stated time;
      2. if found liable for loss or damage arising from failure to deliver on such stated date or at such stated time shall be liable only for loss limited to the excess (if any) over the price of the goods of the cost to the Customer of similar goods in the cheapest available market.
    2. If the Customer causes the delivery of goods or any part thereof to be delayed beyond the time when they would otherwise have been delivered or does not make available a person authorised to sign for a delivery such goods shall be removed to the Company’s premises or other storage facility and stored by the Company at the sole risk and expense of the Customer.
    3. The Customer agrees that any failure of the Company to make any delivery (including part-delivery of an order providing for delivery by instalments or by call-off) shall not entitle the Customer to cancel or suspend any subsequent or other delivery or contract.
  7. Passing of Risk and Retention of Title
    1. Risk in goods supplied passes to the Customer upon delivery by the Company as defined at clause 1(d);
    2. Notwithstanding the provisions of Clause 7(a) as to the passing of risk, goods supplied by the Company shall remain its sole property until the Customer has paid in full the agreed price and all other sums due from the Customer to the Company whether under this Contract or otherwise (including any interest due). Notwithstanding such retention of title, the Company shall be entitled to maintain an action for the price of the goods as soon as payment falls due.
    3. The Customer acknowledges that it is in possession of such goods as bailee for the Company until the sums due in clause 7(b) have been paid in full or the goods have been incorporated or resold in the ordinary course of the Customer's business and shall:
      1. insure such goods to their full market value;
      2. store or otherwise identify such goods as to show that they retain the property of the Company;
      3. not mortgage, charge or otherwise encumber or dispose of the goods (other than by selling them or incorporating them in the usual course of business) without the written permission of the Company.
    4. Where before payment in full of the sums due in clause 7(b) the Customer incorporates or resells such goods, it shall keep the proceeds of any sale in a non-overdrawn account and hold such proceeds on trust for the Company as fiduciary.
    5. The Customer agrees that if the Company invokes its right to repossession of its goods under clause 4(f)(v) the Company shall not be liable for any damage or injury reasonably done in the course of so doing to any other property owned by or in possession of the Customer to which the Company’s goods have been attached or in which they have been incorporated.
    6. Cutters or other tooling will remain the property of the Company whether or not it is charged for under the contract.
  8. Returns
    1. Returns for credit of goods supplied in accordance with the Customer’s order is at the sole discretion of the Company.
    2. Goods designed or produced to the special order of the Customer cannot be returned for credit, nor may such orders be cancelled by the Customer once production has begun.
    3. Return of goods is subject to a handling charge as determined by the Company and payable by the Customer in accordance with Clause 4(b) and subject to any or all the remedies under Clause 4(f).
  9. Claims
    1. No claim for defect, damage in transit, short delivery or any other deficiency may be made unless such deficiency is notified in writing within 10 days of delivery or, for claims for non-delivery, within 10 days of the expected delivery date.
    2. In the absence of any such notification within the specified periods the Customer shall be deemed to have accepted the goods.
    3. The Company shall not be liable for any error present in a proof provided to the Customer but not corrected in proof by the Customer.
    4. The Customer agrees that if it uses any part of a consignment of goods it is deemed to have accepted that delivery and to have waived any claim or right to claim against the Company in respect of it.
    5. Where goods are notified to the Company as defective the Customer must return them to the Company if requested.
  10. Warranties and Liability
    1. The Company warrants that goods will correspond to their description as at the time of confirmation of order and that the production of goods will be carried out with reasonable care and skill and to a good standard of quality.
    2. The Company will replace, re-work or give credit to the Customer for any goods which do not comply with the warranty at clause 10(a) and which are accepted by the Company for replacement, re-work or credit.
    3. Other than as set out in clause 10(a) or as expressly confirmed in writing by the Company:
      1. no warranty condition or representation express or implied as to description, quality or suitability of any goods hereby sold is given by the Company or deemed to have been given or implied and (to the extent permitted by statute) any statutory or other warranty condition or representation whether express or implied is hereby excluded;
      2. the Company accepts no liability whatsoever for any loss or damage whether consequential or direct and whether suffered by or occasioned to the Customer the employees or agents of the Customer or a third party which may arise after the delivery of the goods.
  11. Intellectual Property Rights
    1. Unless agreed otherwise in writing by both Company and Customer, any design, drawing, specification or other document (in written or electronic form) prepared or produced by the Company shall remain the exclusive property of the Company and any request for supply of such items to the Customer shall be chargeable at the Company’s prevailing studio rates.
    2. The Customer shall be solely responsible for obtaining any and all necessary permissions or licences for the reproduction of artwork protected by copyright, trade mark or any other intellectual property right.
    3. The Company reserves the right to refuse to print material which, in its sole opinion, is or may be illegal, defamatory or infringe upon a third party’s intellectual property rights.
    4. The Customer agrees to indemnify the Company in respect of any claim from a third party, or any fine or other financial sanction, arising from the design or production of any goods to a specification provided by the Customer. Such indemnity to include the full extent of any fine, damages or costs for which the Company is held liable, any settlement entered into by the Company, and the Company’s own legal costs and other expenses incurred in responding to or defending such a claim.
  12. Force Majeure

    In the event of war, invasion, act of foreign enemy, hostilities (whether war has been declared or not), civil war, rebellion, revolution, military or usurped power, act of God, force majeure, epidemic or any other matter or occurrence beyond the control of the Company or the failure on the Part of the Customer to make due and timely supply of all materials and/or data and specifications as may be required and agreed as terms of the acceptance of any order by the Company, the Company shall be relieved of all liabilities incurred under the contract wherever and to the extent to which the fulfilment of such obligations is prevented, frustrated or impeded as a consequence of any such event or by the Statute Rules regulations Orders or Requisitions issued by any Government Department Council or other duty constituted authority or from strikes, lock-outs or other withdrawal of labour force, breakdown of plant or any other causes (whether or not of a like nature) beyond the Company's control.

  13. Law and Jurisdiction
    1. The contract is deemed to be made under and in accordance with English law.
    2. Any dispute under the contract shall be subject to the exclusive jurisdiction of the Courts of England and Wales